In a move likely to affect Artificial Intelligence (AI) companies like ChatGPT and Perplexity, WhatsApp has updated its Business Application Programming Interface (API) policy to restrict AI providers ...

WhatsApp, owned by Meta, is updating its Business API policy to prohibit general-purpose AI chatbots, effective January 15, 2026. This move will impact AI assistants from companies like OpenAI and ...

Update (15 January, 2025): Meta’s new rules go into effect from today. Companies like OpenAI, Perplexity, and Microsoft have already announced that their WhatsApp chatbot will stop working. Regulators ...

Starting next year, AI companies won’t be allowed to use WhatsApp as a chat interface. Here are the details. For the past few months, companies such as OpenAI and Perplexity have launched phone ...

How many potential customers have you lost because they couldn't reach you after hours? How often do your staff members spend their days answering the same basic questions over and over? Are your ...

Meta is expanding WhatsApp Business capabilities with a new voice calling feature aimed at helping businesses—especially small ones—improve customer communication. The company on Tuesday announced ...

We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Communication is an essential part of running a successful company. Knowing how ...

WhatsApp, which has over 3 billion users, is accelerating its revenue push through business messaging and ads WhatsApp is rolling out a range of new updates and product enhancements, including its ...