HARTFORD, CT (WFSB) - When you call 911, you expect a quick response. But what if that response isn’t as quick as you’d hope. The I-Team found response times are steadily going up in the City of ...

When we think about timeliness in police, fire and emergency medical services, we often think of response times. And even though it’s recently been pointed out to us that there are other important ...

With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

When he first arrived in Dallas, Chief of Police Daniel Comeaux promised to speed response times. Now, more than three months later, new data reviewed by NBC Investigates showed that in parts of the ...