Navigating the intricacies of compliance and risk management can seem overwhelming for businesses, especially those operating in heavily regulated industries. The rules are complex and the stakes are ...

Columbus Circle in New York City, once infamous for gridlock before a 2005 redesign. Like organizations, it needed process balance to eliminate bottlenecks. Columbus Circle in New York City is a ...

Make sure your people and your technology work well together. by Thomas H. Davenport and Thomas C. Redman When Mars Wrigley decided to digitize its supply chain, it invested in several AI and ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

Decisive, operational AI is making its way into business, but ensuring worthwhile investment requires knowing which workflows will benefit from AI agents. This could be the year agentic AI hits the ...