Virgin Media O2, the owner of the UK’s nationwide O2 mobile network, is the last of the country’s telecoms providers to be turning off its old 3G network. EE, Three and Vodafone have already turned ...

O2 is axing its pay-as-you-go data only mobile SIM services later this month. O2 says these data only SIMs for pay-as-you-go customers will be discontinued on January 31 after Christmas - so, in just ...

An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...

O2 is discontinuing its pay-as-you-go data SIMs for existing customers today. These SIMs are typically used in tablets or any device where you don't need to make calls and texts. The PAYG option from ...

16:43, Fri, Jan 10, 2025 Updated: 16:43, Fri, Jan 10, 2025 O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has confirmed it will ...

-- Virgin Media O2 has set up a new UK team of over 500 highly skilled customer service agents dedicated to resolving the most complicated and sensitive issues, including bereavements, complex ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Designed to provide customers with a range of exclusive rewards, prizes, and experiences every Monday, the program represents a significant refresh of O2’s Priority service, which is available to all ...