A reader argues that her parent should be reimbursed for past four years of inactivity since diagnosis Last year I discovered that my mother, who has Alzheimer’s, had been paying £21 a month for a ...

Earlier this year I was shocked to get a message from my phone network, O2. The messages suggested I had taken out six new mobile phone lines on my account and that six new direct debits had been set ...

Virgin Media O2 will be turning off its 3G network service this year, affecting potentially millions of customers. In December 2021, the government agreed with mobile network operators (MNOs) that 2G ...