This article was co-written with Leila Dige. As the amount of knowledge generated within organizations continues to rise, firms must implement systems that make it easy for employees to find the ...

Join us in Washington, DC this November 17 - 20 for KMWorld 2025 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and ...

We cannot pick up a magazine or surf the Internet without facing reminders of the challenges to health care and the “sorry state” of health systems. 1 All health care systems are faced with the ...

Changes in how organizations operate, provide products and services, interact with customers and partners, and support employees went into overdrive more than 2 years ago. While digital transformation ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...

People’s fear of intelligent machines taking over the world has long been a popular theme in science fiction. Neuromancer, Blade Runner, Westworld and The Matrix are just a few of the movies, TV shows ...

Following on from 2025, legal knowledge management is on the verge of yet another dramatic transformation in 2026, powered by the convergence of conversational AI interfaces, advanced human-AI ...