In business communication, there's supreme value in saying a lot in a small space. People are busy and need you to "get to the point."Too often, though, the pursuit of brevity makes us come across as ...

Forbes contributors publish independent expert analyses and insights. I’m a clear communications expert and Plain Language advocate. I work with people all the time who sound completely different when ...

A few years back, artificial intelligence was just a buzzword for tech geeks. But fast-forward to today, and it has become a hot topic for just about everyone—thanks in large part to ChatGPT. So, what ...