Businesses often follow a define-plan-execute method of problem solving: spend time up front rigorously defining a problem, develop a solution plan, and execute. This sounds simple enough, but ...

In January, the FBI announced that it is finally updating its ancient definition of rape to conform to a more thorough understanding of sexual assault. While many states have already adapted their ...

Research shows that companies devote too little effort to examining problems before trying to solve them. By jumping immediately into problem-solving, teams limit their ability to design innovative ...

When you work in a consulting role, there’s an urge to dive into solutions the moment you’re presented with a problem. After all, that’s what you’re there for, right? Clients come to you with ...

Complacency has always been the great leveller. If an organisation is performing well and becomes complacent, before long they are back with the rest again. However, of greater concern is where a ...

When defining a problem one needs to find the foundation of the problem, the one or two things that form the core of the problem, not just the superficial or surface cause of the problem. If you don’t ...