Ray Titus is CEO of United Franchise Group (UFG), a global leader for entrepreneurs with brands in over 1,600 locations in 60 countries. One of the most valuable traits in an employee is the need to ...

Have you thought of running a loyalty program for your online store? Do you struggle to convince your colleagues or yourself? Well, I can tell you that loyalty programs just work. Starbucks, Amazon ...

Teenager Cassidy Atkinson knows she wants to eventually work in a skilled trade but after giving plumbing a try her interest in that line sort of drained away. So the 16-year-old General Amherst ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get ...

Informal sponsorship programs should be swapped out for formal ones to better advance diversity, equity and inclusion efforts, according to a new report by HR research and advisory firm McLean and Co.

Reviews and recommendations are unbiased and products are independently selected. Postmedia may earn an affiliate commission from purchases made through links on this page. The grant-based program was ...