COLORADO SPRINGS, Colo., Jan. 26, 2026 /PRNewswire/ -- ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training solution ...

CEDAR RAPIDS — In 2020, Dan Tuuri helped launch the DeltaV Code School’s new Computer Help Desk curriculum. Cybersecurity made up one small component of that training. It didn’t take long to see that ...

Western Technical College Computer Support Specialist students will once again be offering a virtual technology support help desk for the community from March 8-April 2. With COVID-19 precautions in ...

Help desk jobs have long been seen as a stepping stone to other roles, but that perception is out of date. Today’s help desk professionals are taking on more complex work and they’re in high demand.

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...